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Refund Policy and Warranty

Steadfast Safes Policy - Scroll Down to see each brand warranty

Limitations
The warranties set forth are subject to the following limitations:

  1. The sellers responsibility and the buyer’s exclusive remedy under this warranty are limited to the repair or replacement of the defective part(s) or product. The seller shall not be liable for any incidental or consequential damages (including but not limited to loss or damage due to fire, water, theft or vandalism) to persons or property resulting from the breach of this or any other express or implied warranty applicable to the product. Some states, provinces and countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
  2. Except as may be otherwise provided by applicable law, the seller hereby disclaims any and all other covenants and warranties, whether written, oral, express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. Where provided by applicable law, such implied warranties shall be limited in duration to a period of the Term of Warranty (see above) from the date of purchase. Some states, provinces, and countries do not allow disclaimers or limitations of implied warranties, so the above disclaimer and limitation may not apply to you.
  3. These warranties shall be void if repairs are made without prior authorization of the seller.
  4. The seller is not responsible for damage to the product incurred during shipment. The product was packed in accordance with Interstate Commerce Commission specifications, and with reasonable handling, should be in good condition on arrival. Any claims for shipping damage should be made directly to the carrier.
  5. These warranties do not cover defects caused by modification, alteration, repair or service of the product by anyone other than the manufacturer or its authorized representative, or by physical abuse to or misuse of the product.
  6. No Steadfast Safe employee, agent, representative, or dealer has the authority to make or imply any representation, promise or agreement that in any way varies the terms of this Limited Warranty.
  7. This Limited Warranty shall apply to new, products and shall not apply to previously owned products.
  8. Any warranty, as it applies to waterproof claims, shall not cover any products previously damaged by fire.

All of the provisions of this Limited Warranty are separate and severable, which means that if any provision is held invalid and unenforceable, such determination shall not affect the validity or enforceability of the other provisions hereof.

 Order Cancellation:

Each order is prone to differentiating cancellation fees. After cancellation from the customer, if the order has not started the shipping process we can refund the order with no problem. The refund will be processed in full minus the processing fee of 2.9%. If the safe is in the process of being shipped/delivered then the return of the safe will cost the amount of the shipping, restocking fee, and the processing fee. This will be taken from the amount that was previously paid by the customer from the order. 

 

All Safe Brands are Located Below In Bold. Please scroll until you find the appropriate safe brand:

Hollon Safes

Returns 
Safe can be returned for a period of 14 days from the date of delivery. All returns must be approved by an authorized Hollon Safe representative and returned with a required “RMA” number. Safes must be returned in the original packaging and must be received in an approved Hollon Safe warehouse undamaged and unused within 7 days of the issuance of the return authorization number. All freight charges are non-refundable. All safe returns are subject to a 15% restocking fee. In addition, if the returned safe is received by Hollon Safe damaged it may be subject to additional fees. These fees will be determined by an authorized Hollon Safe representative and will be prorated according to the extent of damage. Customers will be charged for freight to and from the point of delivery regardless if the buyer was eligible for free shipping. All freight charges will either be prepaid by the customer directly to the carriers or will be deducted from the safe refund. Credits will only be issued upon receipt and inspection of all returned safes.

 

V-Line

Shipping Policy

We will send out products the same day on orders received before 11am Pacific time.
Returns: No goods are to be returned without written authorization and a RMA#. The customer is responsible for return
shipping costs.

 LIMITED WARRANTY

V-Line Ind. warrants that all products manufactured under the V-Line name shall be free from defects in material and workmanship for a period of (1) one year from the date of original purchase.  Locks carry a (1) one year warranty from the manufacturer.

This warranty applies only to new security cases and cabinets purchased from V-Line Ind. or its authorized distributors and dealers.  Purchaser must provide proof of purchase and location of purchase in order to obtain service under this warranty.

V-Line Ind. at its option may repair or replace any defective parts or unit.

This warranty does not apply to damage or loss resulting from accident, misuse, improper installation, scratching of paint, normal wear and tear or negligence.

Purchaser must notify V-Line Ind. of any defect promptly upon delivery.  All unauthorized repairs or modifications performed will void warranty.

The responsibility of V-Line Ind. under this warranty is limited to replacement or repairs of defective parts at the V-Line Ind. factory or at a point designated by V-Line Ind. with all transportation charges paid by the original purchaser.

The implied warranty of merchantability with all other warranties on V-Line Security Cases and Cabinets are hereby excluded and disclaimed.  As a result, there are no warranties extending beyond those expressly stated in this limited warranty.

 

DISCLAIMER

V-Line Security Cases and Cabinets are designed to provide moderate security while offering quick access.  Our line of “ready access security cases” or “quick access security cases” are not intended to provide the ultimate security system.  They have not been rated for burglary or fire resistance.

Check your local and state laws if you wish to use your V-Line Security Case in your vehicle.  Consult with your local law-enforcement agency or a local attorney to verify firearm storage and transportation laws in your area.

Under no circumstances will V-Line be responsible for any damages or loss including loss of time or labor incurred by the purchaser beyond the cost of items purchased from V-Line Industries.

WARNING:

Never store firearms and ammunition together. The safest protection against accidents involving children is to store your firearm unloaded in an approved Firearm Safety Lock Box, with the ammunition stored separately.

 

FireKing 

FireKing Fire + Burglary Safes Limited Warranty (KC/JC, FB, and KR): If a mechanical or operable part of a FireKing safe malfunctions or breaks down during normal use, FireKing International will at our option, repair or replace said part free for a period of one (1) year from the date of purchase. Warranty excludes customer neglect or abuse, robbery attempt, burglary, vandalism or other criminal conduct, environmental factors (such as fire, water damage, wind), acts of God, lightning or power spikes or surges or modifications not made by FireKing. Any failure resulting in the use of unapproved lubricants, cleaning liquids or solvents and/or liquid spills are not covered under warranty. Failure resulting in the relocation of equipment by non FireKing technicians is not covered under warranty. FireKing Fire Resistant safes (other than data safes) are protected by a lifetime guarantee for free replacement in the event of damage by fire. In the event that a FireKing safe is damaged in a fire, at any time while in the possession of the original purchaser, FireKing International will replace the safe free of charge and ship it freight collect to the owner. Warranty service is available by contacting your retail seller, or by contacting FireKing International at 1-800-457-2424. FireKing International reserves the right to have its representative inspect any product or part to honor any claim, and to receive a purchase receipt or other proof of original purchase before warranty service is performed. This warranty is limited to the terms stated herein. All expressed and implied warranties including the warranties of merchantability and fitness for a particular purpose are excluded, except as stated above. FireKing disclaims all liabilities for incidental or consequential damages resulting from the use of this product, or arising out of any breach of this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may have other rights as well, which will vary from state to state.

 

 The Cannon Safe Warranty


This Cannon Safe carries a Lifetime Warranty in residential Use. This Warranty covers defects in workmanship and materials as well as damage by attempted break-in/actual break-in, natural flood, and fire. Commercial or industrial applications carry a one-year warranty against defects in workmanship and material.

In order to obtain service under this Warranty, purchaser must provide Cannon Safe Inc. with following items:

Proof of purchase
Police or fire department report
Photographs / Video of damaged safe
Written testimonial


Cannon Safe Inc. may, at its discretion, repair or replace any defective or damaged part or replace the defective or damaged safe. Whenever possible the safe will be repaired locally. If Cannon Safe Inc. is replacing a safe, we will require the old safe to be returned to the factory. In the event Cannon Safe Inc. determines the safe should be returned, Cannon Safe Inc will pay return freight costs. The purchaser must have the safe emptied, packaged, palletized, and available for a curb-side pickup at their expense. This Warranty does not cover labor costs for opening, removal or installation of the safe and contents. Personal property in the safe is not covered by this Warranty.

The obligation Cannon Safe Inc. has under this Warranty is contingent upon proper installation and use of the safe, and shall not apply to parts or safes which have been misused, neglected, or put in unusual or extreme environment.

Modifying or tampering with the safe, which might affect the product’s performance, voids the Warranty. Without limit, this Warranty specifically excludes any liability for defects or damage caused by, or aggravated by, the use of unauthorized parts. Upon delivery, purchaser must promptly notify Cannon Safe Inc. of any defect. Purchaser’s remedies are limited solely to repair or replacing parts and are at the discretion of Cannon Safe Inc.

Electronic and mechanical locks carry a one-year Warranty for labor and a lifetime Warranty for parts. If at any point Cannon Safe Inc. changes components, the current component being used will be sent as replacement. The Warranty does not cover lost or forgotten combinations, improper opening procedures, or weak/dead batteries. Paint is warranted for one year based on proper care and environment.

This Warranty only applies to safes located in the continental United States, for residential use, and purchased at an authorized Cannon Safe dealer. Commercial or business use carries only a one-year warranty. This Warranty is given in place of all other warranties and assurances, whether expressed or implied, including but not limited to matters of quality, fitness for purpose, or merchantabilty and Cannon Safe Inc. accepts no liability, under any incidential or consequential damage or loss suffered by anyone as a result of using or being unable to use the safe.

 

AMSEC Warranty

 Click Here for AMSEC Warranty

 

GunVault

Click Here to Register your Gun Safe 5 Year Warranty with Gun Vault

 

Hornady

Click Here to Register your Gun Safe Warranty with Hornady

 

Liberty

Click Here to see the details for Liberty Safe Warranty Coverage

 

LockDown

LIMITED LIFETIME WARRANTY

This Limited Lifetime Warranty is offered by lockdown and applies to Lockdown™ brand products. Covered Products are warranted to be free from defects in materials and workmanship for the lifetime of the Covered Products. Lockdown will repair or replace with an item of equivalent value, at its option, any Covered Product or component part which is found to be defective under normal use and service, without charge, and within a reasonable amount of time after notification and delivery of the Covered Product (as set forth below), for the lifetime of the Covered Products. The life of the Covered Product means the life of the materials and components of the product. While Lockdown uses the very best materials and components for its products, all materials and components eventually wear out with use and exposure over time. A Covered Product’s life is therefore measured by how much use it gets and how well it is cared for -- not its overall age.

This warranty is limited to the original owner of the Covered Product and is not transferable. If the Covered Product was not purchased new from Lockdown or an authorized retailer this warranty is null and void. In order to be eligible for service or replacement under this warranty, the original owner must provide valid proof of purchase (e.g., a dated sales receipt). With respect to such Covered Products, this warranty supersedes any and all other warranties.

This warranty does not cover normal maintenance and service, ordinary wear and tear, and does not apply to any Covered Products or component parts which have been lost or stolen; or subject to commercial use, corrosion, misuse, neglect, intentional damage, carelessness, accident; unauthorized or improper disassembly, adjustments, modifications, or repairs made or attempted by anyone other than a qualified technician following Lockdown authorized procedures; or as a result of failure to follow the Covered Product’s operating and care instructions. This warranty also does not cover batteries, or defects arising from improper or faulty batteries, or any damage that is cosmetic only and that does not affect the covered Product’s operation or performance (as determined by Lockdown in its sole discretion).

WARRANTY SERVICE

For warranty service, please fill out Lockdown’s Contact Form. The form and the Covered Product at issue should be delivered, postage prepaid, to Lockdown at the following address:

Lockdown
1800 N Rt. Z
Columbia, MO 65202
Attn: Service/Warranty Department

Warranty claims should specify the model and, where applicable, the lot number of the Covered Product at issue along with a description of the difficulty or defect experienced. It is recommended that shipments be insured by the owner, since Lockdown will accept no responsibility for loss or damage in transit. Transportation and insurance charges for return to the owner will be paid by Lockdown if the claim is covered by this warranty.

WORK NOT COVERED

If the work required is not covered by this warranty you will receive a quotation for repair or replacement which must be authorized by you. No actual work will be done without your approval. Return shipments can be shipped to Lockdown via UPS, FedEx or U.S. mail at your cost. Repaired or replaced product will be shipped back to you via FedEx requiring an adult signature upon receipt.

WARRANTY LIMITATIONS

THIS WARRANTY IS IN LIEU OF ANY AND ALL OTHER WARRANTIES FOR THE COVERED PRODUCTS, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. LOCKDOWN’S LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL RETAIL AMOUNT PAID BY THE OWNER OF THE DEFECTIVE COVERED PRODUCT OR COMPONENT PART. LOCKDOWN SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES WITH RESPECT TO ECONOMIC LOSS, INJURY, DEATH OR PROPERTY DAMAGE, WHETHER AS A RESULT OF BREACH OF THESE WARRANTIES, NEGLIGENCE OR OTHERWISE, EVEN IF IT HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow the exclusion or limitation of implied warranties and/or incidental or consequential damages, so the above limitations or exclusions may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction.

This warranty is only valid for residents of the United States. For residents of other countries, please contact the local authorized Lockdown products dealer or Lockdown Customer Service for assistance.

To initiate a warranty claim, please use our Contact Form.

 

 Rhino Metals & Longhorn 

Limited Lifetime Warranty
Rhino Metals offers to the original purchaser, a limited lifetime warranty, covering defects in workmanship, material, and damage by unlawful attempted or actual break-in, and fire. This Warranty applies only to safes located in the United States and Canada, purchased at an authorized RHINO METALS™ Safe dealer, and that have been used solely in residential applications. Commercial or industrial use applications carry a one year warranty against defects in workmanship and materials.
In order to receive warranty support under this Warranty, Purchaser must provide Rhino Metals with (1) proof of purchase, (2) a written statement, (3) photographs of the damaged safe and (4) a police or fire department report. Rhino Metals will make the decision to repair the safe in-home, at the factory, or replace the safe altogether. If possible, the safe will be repaired locally. If the safe is to be repaired at the factory or replaced, Rhino Metals will, at its expense, have the safe opened, if required, and will pay for the freight back to the factory. Purchaser must package and palletize the safe and make the safe available for a curb side pickup at their expense. The Warranty does not cover any costs for removal or installation of the safe or its contents. Personal property in the safe is not covered by the Warranty.
The obligation of Rhino Metals under this Warranty is contingent upon proper use, installation, and maintenance of the safe and shall not apply to safes or safe parts which have been neglected, misused, or exposed to extreme or unusual environments. Failure to anchor the safe using factory pre-drilled holes voids this warranty. Any modifying or tampering with the safe which alters or affects the safe’s use or operation voids the warranty.
Without limit, this Warranty specifically excludes any liability for defects or damage caused or increased by the use of unauthorized parts. Upon purchase, the Purchaser must promptly notify Rhino Metals of any defects. The Purchaser’s remedies are solely limited to replacing parts or repair and are at the discretion of Rhino Metals. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Locks and electronic keypads carry a five year warranty for labor and parts. The warranty does not cover forgotten or lost combinations, lost keys, dead or weak batteries, or improper opening procedures. Lights and electrical components carry a one year warranty. Paint or powder coat finish and interior are warranted for one year based on proper care and environment.
This Warranty is given in place of all other warranties and assurances, whether expressed or implied, including but not limited to matters of merchantability, quality, or fitness for purpose. Rhino Metals accepts no liability under any circumstances whatsoever, for any incidental or consequential damage or loss suffered by anyone as a result of using or being unable to use the safe.

Click Here to Register your warranty

 

 SecureIt

Limited Lifetime Warranty Policy
SecureIt® Gun Cabinets shall be free from defects in material and workmanship for life.
This warranty applies only to new products purchased from SecureIt® or its authorized distributors and dealers.

Electronic locks carry a two (2) year warranty from the date of purchase. One must provide proof of purchase in order to obtain service under this warranty.

The responsibility of SecureIt® under this warranty is limited to replacement or repairs of defective parts. The original purchaser is responsible for paying all shipping and transportation costs.

This warranty does not apply to damage or loss resulting from accident, misuse, improper installation, scratching of paint, normal wear and tear, or negligence.

Return/Replacement Policy
SecureIt® stands behind all of its products with a BuyBack Guarantee.
If you buy a SecureIt® product with CradleGrid™ technology and it does not perform as promised, we will refund the price of the product within 90 days of purchase, no questions asked. Simple, strong, straight forward. Just like our products.
The responsibility of SecureIt® under this policy is limited to refund of the purhase price with all shipping and transportation charges paid by the original purchaser.
Please note: If products were purchased through a Third Party Vendor site, please contact the re-seller directly. If replacement parts are required, the re-seller will Reach out to SecureIt on your behalf.
If you would like to make a return or have any further questions regarding our return policy, please Contact us here.

 

 Shotlock

LIABILITY DISCLAIMER, SAFETY WARNING AND FULL WARRANTY

TruckVault, Inc. guarantees to the original purchaser that the Shotlock™ Mini Vault (“the product”) is free from defects in material and workmanship for a period of 2 years (24 months) from the date of purchase. In the event of any defects in material or workmanship, TruckVault’s sole liability shall be to repair or replace the defective product or components, at its sole discretion. Allow six to eight weeks for repair or replacements.

The conditions and extent of the Warranty are as follows:

  • If it becomes necessary to send the product to TruckVault, the product must be shipped in its original carton or equivalent, fully insured with all shipping charges prepaid. TruckVault is not responsible for any loss or damage incurred in shipping. • Advance return authorization is required from our Customer Service Department. 800-967-8107. If service on the product is required during the warranty period, obtain the authorization and send your product, together with a copy of your sales receipt with date of purchase (required), name, street, daytime telephone number and (if available) e-mail address to: TruckVault PO. Box 734 / 211 Township Street Sedro-Woolley, WA 98284-0734 • This Warranty is void if (except for law enforcement personnel) the product is used for commercial purposes, or if service has been performed on the product by anyone other than TruckVault. • This Warranty does not apply to any product that has been altered, misused, neglected or which has been used other than in accordance with the furnished instructions. • Except to the extent prohibited by law, all implied warranties are disclaimed, including fitness for a particular purpose, merchantability and course of dealing or trade, and in no event shall they have greater duration than the warranty period set forth above. • Under no circumstances shall TruckVault be liable for any loss or any damage, injury or death, or direct, incidental, consequential or punitive damages arising out of or attributable to the malfunction, use or inability to use (including but not limited to because of a lost, misplaced, stolen or forgotten code) the product. • Some states do not allow limitations on how long an implied warranty lasts or limitations or incidental or consequential damages, so THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.

SnapSafe

No-Risk Lifetime Warranty
All SnapSafe lock boxes, safes, and accessories are warranted against material defects and workmanship for the life of the product. Simply stated – if it breaks, we’ll repair or replace it at no charge (at SnapSafe’s option).
SnapSafe lock boxes, safes, and accessories are warranted against defective materials and workmanship only.* This warranty is void if the product...
1. Has been damaged by accident or unreasonable use, neglect, improper service or other causes not arising out of defects in material or workmanship; or
2. Has been altered or repairs have been made or attempted by other than authorized factory personnel;
3. Is used commercially; or
4. Has been altered or defaced in any way.
**If you ever experience a fire or an attempted break-in, SnapSafe will repair or replace your safe at no charge. This applies to modular safes only and does not apply to lock boxes, accessories, or specialty safes. In this situation, you will be required to contact SnapSafe and provide an official report from the proper investigative agency.
This warranty supersedes all other warranties for SnapSafe products either written or oral. No other warranty is expressed or implied. SnapSafe does not manage warranty registrations so it is highly recommended that consumers save their original receipts in the case that warranty issues arise.
All SnapSafe product return claims must have a Return Authorization (RA) number assigned before acceptance at our facility for further examination. Please DO NOT send any SnapSafe products without obtaining an RA number from our Customer Service staff.
All SnapSafe product warranty claims are handled on a case-by-case basis. In order to initiate a claim, please contact Customer Service at 1-877-214-4470.

Click Here to Register Warranty

 

Sports Afield

The Sports Afield Hassle-Free Warranty
We stand behind our products; if a problem does arise, we pride ourselves by providing exceptional customer service in resolving any issue viagra online kaufen österreich. We want our customers to be 100% satisfied with their purchase.
Gun Safes and Home/Office Fire Safes
• Lifetime Warranty against theft, fire & natural flood.
• Plus a Lifetime Warranty against locks, parts and paint.
• Free Freight on shipment of warranty replacement gun safe within the continental USA.
• Free Locksmith Services if ever locked out.
Lightning Handgun Vaults
• Three Year Warranty against product defects.
• Free Freight on shipment of warranty replacement Handgun Vaults within the continental USA.
Steel Security Cabinets
• Three Year Warranty against product defects.
• Free Freight on shipment of warranty replacement Cabinets within the continental USA.
Be sure to check the warranty on any gun safe you’re considering, and ask yourself this question: If the company is going to charge me freight for my replacement safe, what kind of warranty is that? With Sports Afield, once your claim is approved we take care of all shipping charges. For help with any issues contact us at our Toll Free Number: 1-888-792-4264.
That’s why we believe the Sports Afield Hassle-Free Warranty is the best in the business.

Click Here to register your Sports Afield Product

 

 Winchester Safes

Click Here to register your Winchester Safe

 

 Mesa Safes

https://www.mesasafe.com/technical-support/MS-General-Warranty.pdf

Manufacture Defects
Mesa Safe Company will guarantee your Mesa Safe free from defects for a period of one year from original purchase date on manufacture defects only. This warranty is non-transferable and only applies to the original owner with a proof of purchase from an authorized dealer.

Mesa Safe Company will not, under any circumstances, be liable to the initial consumer for any incidental, consequential, special, exemplary, or punitive damages arising out of the purchase or use of any Mesa Safe Company product(s) including fire resistant steel safes. Mesa Safe Company’s liability for any breach of this warranty shall be limited exclusively to repair or replacement of the defective product(s), as described above or a refund of the product(s). In no event shall Mesa Safe Company’s obligation under this warranty exceed the price of the original product(s). Under no circumstances will Mesa Safe Company be held liable for contents stored inside the Safe(s)

To receive any services from Mesa Safe Company, you must contact Mesa Safe Company’s Help Desk and go through troubleshooting procedures. If you do not want to go through any troubleshooting procedures, any services provided by Mesa Safe Company will not be covered under the warranty.

If onsite service is required, you must sign a Mesa Safe Company Disclaimer before an onsite technician is sent out. If the onsite technician determines the problem(s) to be caused due to user error, you will be held liable for all costs related to the service.

Mesa safe company will not be responsible for any uninstallation or reinstallation of product(s).

Missing Parts
Mesa Safe Company must be notified of any missing parts within 30 days of receiving our product and must be supplied with a proof of purchase.

Limitations
This warranty is limited to the terms stated herein. All expressed and implied warranties including the warranties of merchantability and fitness for a particular purpose are excluded, except as stated above. Mesa Safe disclaims all liabilities for incidental or consequential damages resulting from the use of this product, or arising out of any breach of this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may have other rights as well, which will vary from state to state.

 

FireKing

Use the link below to register your product for it's warranty:

Warranty Registration